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Customer care

Dear Customer

We want to bring to your attention that there have been fraudulent activities on a few social media platforms. Scammers are impersonating Star Travel UK LTD to deceive unsuspecting customers.

These fraudsters create fake accounts, page replicas, or even false advertisements to exploit your trust and financial well-being.

Ensure your safety

To ensure your safety, we would like to share some essential tips to help you identify and prevent social media fraud:

  • Verify Authenticity:
    Always verify the authenticity of any social media account or page claiming to represent Star Travel UK LTD. Look for official contact details, or links to our official website to confirm the legitimacy.
     
  • Be Cautious with Links:
    Fraudulent accounts may redirect you to fake websites to gather personal information or financial details.
     
  • Check for Spelling and Grammar Errors:
    Scammers often make mistakes in their communications, such as spelling and grammar errors. 
     
  • Guard Your Personal Information:
    We will never ask for sensitive information such as passwords or credit card details through social media platforms. 
     
  • Report Suspicious Activity:
    If you come across any suspicious accounts, posts, or advertisements claiming to be associated with Star Travel UK LTD, please report them immediately.
     
  • Follow Official Channels:
    To stay updated on the latest news, promotions, and announcements from Star Travel UK LTD, we encourage you to follow our official social media accounts.
Any doubt? Contact us!

If you have any concerns or questions regarding our social media presence or any online activities associated with Star Travel UK LTD, please don't hesitate to contact our customer support team. They are always ready to assist you and provide the necessary guidance.

Official channels to contact us:

Website: www.staruk.uk . 
Phone number: 020 8998 2931
Instagram: https://www.instagram.com/staruk.uk/
Facebook: https://www.facebook.com/staruk.uk/
Email Address: info@staruk.uk (Any email from the Star Travel UK LTD family would be name@staruk.uk)
Please bear in mind the domain name can’t be copied, so always bear in mind our staruk.uk is the official domain.

Please do not make payments unless you made sure you received an e-mail with the booking including our name with the official above domain @staruk.uk

If you have been a victim of fraud, you can report it on the following link: https://www.actionfraud.police.uk/a-z-of-fraud/holiday-fraud

Yours sincerely,
Star Travel UK LTD Family.